General Policy

Check-in Time

14:30

Check-out Time

12:00

Children

Children under 6 years old stay free of charge in parents room. Maximum 2 children on request basis only. Children between 6-12 years old will be charged $25 per head for bed and breakfast when staying in parents room. Children over 12 years old will be treated as an adult.

Pets

Pets are not allowed

US dollar Exchange Policy

All resort rates quoted in US dollar may be paid by US dollar wire transfer in advance or by US dollar cash. By law, all credit card transactions in Indonesia must be processed in Indonesian Rupiah. US dollar buying rate from an Authorized Money Changer will be used for the conversion rate. Due to highly fluctuating exchange rates in Indonesia, this could result in expenses being higher or lower than anticipated for our dollar quoted services

Credit Cards

We accept the following credit cards :

  • Visa
  • MasterCard

Deposit & Term of Payment

50% deposit must be received 30 days prior to arrival or 7 days after booking was made whichever comes first or the reservation will be released automatically. See Cancellation fee chapter for further information on our cancellation policy and deposit.

Cancellation fee

30% of the full amount of the booking including tax and service for cancellation 45 days and more prior to arrival at local time. 50% of the full amount of the booking including tax and service for cancellation from 45 days until 7 days prior to arrival at local time. Full amount of the booking including tax and service for cancellation less than 7 days prior to arrival at local time.

Photographs

Villa Balquisse is the playground of an original interior decorator. She constantly creates new atmosphere, new design, new ambiances. She tests her new creations in interior decoration in Villa Balquisse. Furthermore, Villa Balquisse philosophy is a NO to hotel aseptic standardization. Every room, even from a same category, is different. Therefore photographs do not represent a contractual medium. Villa Balquisse is constantly changing and we may not always be able to update photographs at the pace set by her owner.

Terms, Privacy and Copyright Notice Agreement between customer and Villa Balquisse

This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices.

Use Limitation

This Web site is for your personal, commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services found on, or obtained from this Web site.

Copyright and Trademark Notices

All contents of this Web site are property of Villa Balquisse, its partners, affiliates and/or suppliers. Copyright 2011 Villa Balquisse. All rights reserved.

Liability Disclaimer

The materials found on this web site are provided "AS IS" without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including without limitation, the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. Because some jurisdictions prohibit the exclusion of implied warranties, the above exclusions may not apply to you. Villa Balquisse further does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within the materials. Villa Balquisse may make changes to the materials, or the programs, policies or other information described in the materials, at any time without notice. Villa Balquisse makes no commitment to update the materials. In no event shall Villa Balquisse be liable for any special, indirect or consequential damages or any damages whatsoever, including loss of profits or data, whether in an action in contract or tort, arising out of the use or performance of the site, even if Villa Balquisse has been advised of the possibility of such damages. Because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.

No Unlawful or Prohibited Use

As a condition of your use of this Web site, you warrant to Villa Balquisse that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

Links to Third-Party Sites

This Web site may contain hyperlinks to Web sites operated by parties other than Villa Balquisse. Such hyperlinks are provided for your reference only. Villa Balquisse does not control such Web sites and is not responsible for their contents. The inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Changes to this Agreement

Villa Balquisse may at any time in its sole discretion modify the terms of access to this Site. Your continued use of the Site following any such modification, shall be deemed acceptance of such modification.

General

Any claim relating to this Agreement or the Materials shall by governed by the laws of Indonesia, exclusive of the choice of law rules thereof. This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of Villa Balquisse in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. If any part or provision of this Agreement is found to be invalid, unenforceable or void, then the remaining portion shall remain in full force and effect. Headings are for convenience only and not for use in interpretation of this Agreement.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Villa Balquisse as a result of this agreement or use of this Web site.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

Use of the Web Site

The Villa Balquisse reservations feature of this Web site is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Web site under your name or account. You also warrant that all information supplied by you or members of your household in using this Web site is true and accurate, and without limitation, or before any false or fraudulent reservation. You agree that the reservations facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the reservation facilities of this Web site may result in your being denied access to such facilities.

For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including, but not limited to, payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site.

Currency Conversion

Currency rates are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in hotel's local currency. Currency quotes are not updated every day. The currency information supplied by this web site is believed to be accurate, but Villa Balquisse and the affiliates do not warrant or guarantee such accuracy.

Villa Balquisse Statement of Privacy

Your privacy is very important to Villa Balquisse. To help protect your privacy, we adhere to the following guidelines.

  • Villa Balquisse web sites will explicitly ask when they need information that personally identifies you or allows them to contact you ("Personal Information"). Generally this information is requested when making reservations, joining the newsletter list, registering for a site, when requesting a particular service, or when entering a sweepstakes or contest. When possible, Villa Balquisse web sites will provide you with the means to make sure that your Personal Information is correct and current.
  • Villa Balquisse web sites and its service providers use your Personal Information to operate the sites, provide services and to inform you of new features, services, and products. Some Villa Balquisse web sites may also carefully select other companies to send you information about their products or services but are not necessary to its operation (a "Secondary Use").
  • If Villa Balquisse web site intends to use Personal Information for a Secondary Use, Villa Balquisse will provide you with the ability to decline this service.
  • Villa Balquisse web sites may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Villa Balquisse or this site; (b) protect and defend the rights or property of Villa Balquisse, the site, and (c) act under exigent circumstances to protect the personal safety of users of Villa Balquisse, the site, or the public.

If at any time you believe that Villa Balquisse web site has not adhered to these principles, please notify Villa Balquisse by e-mail at info@balquisse.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

You should also be aware that information and data is automatically collected through the standard operation of the Villa Balquisse internet servers and through the use of "cookies". "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on the Villa Balquisse Web Sites.